We have tried to cover most of the questions we are asked regularly, but if you need more information, please don't hesitate to ask us!

What will you charge for managing my property?

When you contact us to manage your property, we will discuss our competitive fees with you. Before signing our management contract, you will receive full disclosure of all your expenses and obligations under this agreement, as well as our obligations and services to you. Everything is clearly spelled out to ensure that there won't be any surprises as we move along.

How will I receive my funds?

We send your monthly funds either to you directly or to a designated bank account, whichever you prefer.

What kind of financial reports will I receive?

On a quarterly basis, we send you an operating statement, along with all of the paid bills attached to it.

Can you pay my bills for me?

You have the option of having us make your mortgage, homeowner's insurance, real estate taxes and repair bills for a small additional fee.

What if my tenant doesn't pay the rent?

When a tenant is having financial problems due to personal reasons, such as job loss, or poor health, we work with them to help them move on so we can re-rent your property as soon as possible. Our goal is to avoid any income loss to you.

If an eviction becomes necessary and unavoidable, we work with a local attorney who specializes in evictions to ensure that the process is fast and properly done. You are welcome to stay in touch with the attorney as well.

Do you check up on my property?

Yes. We perform interior and "drive-by" inspections of your property on a regular basis.

What if my property is damaged?

When damage has occurred and you authorize us to proceed with an insurance claim, we coordinate all of the details with you and your insurance agent. You are always kept informed of the status of any ongoing activity at your property.

Who will maintain my property?

We work with a variety of contractors in all areas of construction and maintenance. Because of the large number of properties we manage and the regular work our contractors are provided through this office, we receive excellent rates. Most of our contractors have worked with us for many years and are familiar with our requirements and pay scale.

What kind of lease do you use?

Our lease contracts are drawn by a well-known attorney in the area, and are periodically updated to conform to all of the changes in legislation. Keeping our leases current is a very important part of our service to you.

What kinds of clients do you work with?

We have a wide variety of clients, some live overseas, some in distant areas of the USA, and the rest live right here in the Bay Area. Our clients are doctors, engineers, retirees, teachers, designers, real estate brokers, attorneys, insurance brokers, and many other professions.

We also work with several Banks, managing their vacant properties and properties in foreclosure.

What kinds of properties do you manage?

We manage a vast array of properties: condominiums, single family homes, duplexes, triplexes, fourplexes, and up to 16-unit apartment houses. These properties are located in Alameda County, East, Central and West Contra Costa County, and the TriValley area including Tracy.

Can you help me buy or sell an investment property?

Yes. Liliana Srebrow, the owner of Srebrow Investment Services, is a licensed Real Estate Broker in the State of California, and can help you purchase or sell your investment property. She is a member of the local Multiple Listing Service, and has years of experience representing her clients in their acquisition and sale of properties.

Do you handle 1031 tax-deferred exchanges?

Yes. Srebrow Investment Resources has vast experience in this form of real estate transaction.

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